Terms of service
Payment
We accept credit/debit card payments. You can also pay for the order through Zelle, CashApp and Paypal.
Chargebacks
By order, customer accepts the merchandise for its quality and quantity and agrees that signature of Recipient at the delivery or pickup receipt, or if we left your order at the door, a photo of your order next to the door is all that is necessary to the credit card agency or banking institution to deny a chargeback or any future disputes to Customer.
After receiving the bouquet and signing the delivery or pick-up receipt (by the RECIPIENT, or agent acting on recipient's behalf at delivery address), the customer has the right to make a return within 24 hours from the moment of receiving the bouquet if the bouquet has wilted and only after photographs of the wilted bouquet were provided as evidence to the company. In case of credit card refund fraud, this will be reported to the relevant authorities and, including seeking legal intervention to collect cost and recover funds associated with the fraud. Customers will be responsible for all attorney fees and court courts.
Order Cancellation
You can cancel your order within 12 hours of payment for a 100% refund, 50% refunded to the buyer if the order is canceled after 12 hours of purchase and up to 24 hours before the scheduled delivery time. Money is not returned if the order was canceled less than 24 hours before delivery or pick up.
Substitution Policy
The photos shown represent the overall theme and style of the arrangements. And due to the current worldwide flower shortage and supplies, designers may make appropriate substitutions of flower or container types or colors. Based on the availability and season that may not exactly match the photo image but will maintain the overall tone and feeling of the arrangement chosen. We hand select the best flowers available each and every day to assure the highest quality and style for each of our creations. Any substitutions made will reflect an equal or higher value as appeared.